Frequently Asked Questions

How long is the order shipping time?
 
The ordered products are prepared for shipping within 1 to 3 days. Any shipments exceeding this period are notified to you.

Are you paying at the door?
 
Our site has pay at the door.

What does Kargom mean?
 
In the products listed in the "My Account" section that you will see in the left menu after you login to our site, "Cargo Preparing" in the Order Status field means that the product has not yet been delivered, it is expected to be shipped by the shipping company.
 
What is the shipping fee ?
 
On domestic shopping fee is 5 TL. 100 TL and above purchases are free of charge. In addition, the cargo collection commission amount of payment transactions at the door is added to your order of 5 TL. Customers who do not want to pay the fee at the door can make a 100% safe shopping experience and exchange them to the credit card in 9 installments.
 
Where is my cargo ?
 
To find out where your order is, you can see your shipping tracking number listed in the "order transactions" section of my account after logging in to my email or my site containing your order's shipping.
Your cargo tracking number is automatically sent to the e-mail address you provided for non-membership purchases.
 
When is Kargom delivered
 
Orders; my woman's beauty, according to the date and time reached, are quickly shipped. You can check your orders from the "Order List" tab in the "My Account" section. When your order has been delivered to the cargo, the "Order List" tab, "Cargo Tracking?" You can find out at which stage your order is placed.
 
How long will my orders be delivered
 
Your order will be delivered to the address you have specified during working hours 09:00 to 17:00 (Saturday 09:00 - 15:00) by domestic cargo.
  
Can I change the address of my order
 
To check the status of your order, check the corresponding order in the "My Account" tab on your homepage. You can change your delivery address if your order is in "Order Approved" status. To forward your new address, you can call our 0850 303 03 96 call center or send an e-mail to destek@kadinimguzelim.com.tr.
 
Can I get my order from the branch
 
When you pass the order, you just need to write your branch
 
To what extent can I trust the confidentiality of my shopping?
 
As womenimgüzelim.com.tr, the confidentiality and security of our customers' information comes first. You can do your shopping with the peace of mind.
 
 
Does the cargo officer carrying my order know the contents of the package?
 
No. Hidden cargo and hidden package application is done on our site. In all purchases, products are sent in secret packages. Confidential packages are closed to the cargo company and there are no logo or brand names on the package. Thus, no one, including the cargo company and the authorities, knows what they are carrying in the package and they are delivered in the same privacy. The invoice is written in the description.

How can I cancel my order?
   
Before canceling your order, you should log in to our site and check the status of your order in the "My Account / Order Operations" section on your homepage. If your order is not in the bize Order Prepared iptal or i Shipment ılığı status, you can contact us via the Contact Form with your reason for canceling your request.

Our Customer Services Department will make the necessary cancellations and refunds as soon as possible.